SynapseCore

Collect data and control your buildings in just a few minutes

SynapseCore

SynapseCore is a hybrid solution combining BMS and an IoT gateway into a powerful and scalable device, fully integrated with the EwattchCloud platform.

Designed for field professionals, it enables intelligent control of your installations, connection of various equipment, and optimization of energy performance, while adapting to versatile environments and evolving projects.

With its open architecture and multi-protocol compatibility, SynapseCore easily integrates into your existing systems and provides full control over your technical infrastructures without vendor lock-in.

Features

• Autonomy & Scalability

Easy installation with preconfigured scenarios, expandable according to your needs, with no prior training required.

• EwattchCloud Compatibility

High-performance SaaS supervision, advanced analytics, and centralized real-time management, accessible from anywhere.

• Advanced Scenarios & Scheduling

Intelligent automation through scenario and schedule management, ensuring smooth and responsive operation.

• Hybrid Management: Local & Cloud

Reliable local mode without permanent connection, or Cloud synchronization for analytics, reporting, and control.

• Plug & Play Deployment

Fast commissioning with Scan-to-Cloud: automatic configuration and sensor pairing.

• Multi-protocol Compatibility

Native support for LoRaWAN, Modbus TCP, BACnet, KNX, and third-party APIs.

Network Infrastructure

Network Configuration

Firewall

• Allow: gateway MAC or IP addresses to access outbound ports 80 (HTTP), 443 (HTTPS), and 123 (NTP) to the server www.ewattchcloud.fr, and port 53 to the configured DNS servers.
• SynapseCore: allow MAC or IP addresses to access outbound ports 51820 and 51821 (TCP and UDP) to wg.vpn.ewattch.cloud.
• Whitelist: add www.ewattchcloud.fr and wg.vpn.ewattch.cloud to the firewall whitelist.
• RAK: if present on the network, allow MAC or IP addresses to communicate with Ewattch gateways via ports 1780 and 1782 (TCP and UDP).

Addressing

• WAN Port: By default, the WAN port is set to DHCP. Verify that the gateways correctly retrieve network parameters (gateway, DNS). If switching to a static IP, set the DNS to 8.8.8.8 (Google DNS) if required.
• LAN Port: The SynapseCore LAN port has a fixed IP address of 192.168.25.1/24 and acts as a DHCP server.

DNS

• DNS Access: gateways must be able to access DNS (Domain Name Service), either through the gateway (DNS relay) or directly (example: 8.8.8.8 on port 53).
• Domain: gateways must be able to access the domain www.ewattchcloud.fr.

Proxy

• HTTP Proxy: if a proxy is used, it will not be configured automatically. Configuration must be performed directly on the gateways.
• Authentication: authenticated proxies are not supported.

Configuration on Ewattch Cloud

SynapseCore does not require any prior configuration from the customer. It is automatically preconfigured by our team before shipment. You only need to connect your sensors using the Scan to Cloud feature, an intuitive solution that simplifies provisioning in just a few clicks.

Access the full Scan to Cloud documentation:

The SynapseCore gateway enables the collection and control of all data available from compatible sensors (all sensors manufactured by Ewattch as well as third-party sensors marketed by Ewattch) and compatible communication protocols (BACnet, Modbus, KNX, REST API).

Complete BMS Control

Electrical Sub-metering

Technical Room Supervision

Live and Historical Data

Alerting

Certifications & Compliance

• Certifications: CE (European Conformity)
• RoHS: Restriction of Hazardous Substances
• RED: Radio Equipment Directive for wireless communications
• REACH: Registration, Evaluation and Authorisation of Chemicals – environmental compliance

EMC Standards

• ESD: EN61000-4-2, Level 3
• EFT: EN61000-4-4, Level 2
• SURGE: EN61000-4-5, Level 2

Logos

• European conformity symbol
• WEEE directive symbol (Waste Electrical and Electronic Equipment)

Certifications & Compliance

• Certifications: CE (European Conformity)
• RoHS: Restriction of Hazardous Substances
• RED: Radio Equipment Directive for wireless communications
• REACH: Registration, Evaluation and Authorisation of Chemicals – environmental compliance

EMC Standards

• ESD: EN61000-4-2, Level 3
• EFT: EN61000-4-4, Level 2
• SURGE: EN61000-4-5, Level 2

Logos

• European conformity symbol
• WEEE directive symbol (Waste Electrical and Electronic Equipment)

Failure to comply with the instructions in this manual shall not engage the manufacturer’s liability. Any work on the product must be carried out by a qualified person. Replacement of the product must be carried out by a qualified person. The device must be used in accordance with the specifications in this documentation. Otherwise, a hazardous situation may occur. No part of the device must be replaced or removed. Disconnect all power supplies before working on this device. Only accessories compliant with the specifications in this documentation must be used.

SYNAPSECORE-HBC10

• Description: Hybrid, scalable, and multi-protocol IoT & BMS gateway, integrated with EwattchCloud.

13, Rue Maurice Jeandon
88100 Saint-Dié des Vosges
FRANCE
sales@ewattch.com
+33(0)3.29.57.75.97
www.ewattch.com