{"id":1201,"date":"2023-10-16T14:17:46","date_gmt":"2023-10-16T12:17:46","guid":{"rendered":"https:\/\/beta.ewattch-documentation.com\/?page_id=1201"},"modified":"2024-03-21T15:55:49","modified_gmt":"2024-03-21T14:55:49","slug":"cartes-tyness-teleinformation-client-english","status":"publish","type":"page","link":"https:\/\/ewattch-documentation.com\/?page_id=1201&lang=en","title":{"rendered":"Cartes Tyness t\u00e9l\u00e9information client &#8211; English"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; enable_grid_lines=&#8221;&#8221;][vc_column][vc_row_inner enable_grid_lines=&#8221;&#8221;][vc_column_inner][vc_column_text]<\/p>\n<h1 style=\"text-align: left;\">Board Tyness customer tele information<\/h1>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;40px&#8221;]<div class=\"mkdf-separator-holder clearfix  mkdf-separator-center mkdf-separator-full-width\">\n\t<div class=\"mkdf-separator\" style=\"border-color: #e5e5e5\"><\/div>\n<\/div>\n[\/vc_column][\/vc_row][vc_row enable_grid_lines=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;25px&#8221;][vc_column_text]<link rel='stylesheet' href='https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/style.css' type='text\/css' media='all' \/><div id=\"documentor-169\" class=\"documentor-default documentor-wrap\" data-docid = \"169\" data-epid = \"1201\" ><div class=\"documentor-topicons doc-noprint\"><span class=\"doc-topiconswrap\"><a class=\"doc-print\" data-printspath=\"https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/print.css\"> <img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/document-print.png> <\/span><\/a><\/span><div class=\"cleardiv\"><\/div><div class=\"clrright\"><\/div><\/div><div class=\"document-wrapper\"><div class=\"doc-menu doc-noprint\"><span class=\"doc-search\">\n\t\t\t\t\t<input type=\"text\" name=\"search_document\" class=\"search-document\" placeholder=\"Search\" \/>\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/search.png\" \/>\n\t\t\t\t<\/span><div class=\"doc-menurelated\"><ol class=\"doc-list-front\"><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#dangers-and-warnings-6\"   data-href=\"#dangers-and-warnings-6\" data-sec-counter=\"1\" data-section-id=\"1556\">Dangers and warnings<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#description-and-use-3\"   data-href=\"#description-and-use-3\" data-sec-counter=\"2\" data-section-id=\"1560\">Description and use<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#technical-features-3\"   data-href=\"#technical-features-3\" data-sec-counter=\"3\" data-section-id=\"1559\">Technical features<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#implementation-and-wiring-14\"   data-href=\"#implementation-and-wiring-14\" data-sec-counter=\"4\" data-section-id=\"1558\">Implementation and wiring<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#setting-up-the-board-3\"   data-href=\"#setting-up-the-board-3\" data-sec-counter=\"5\" data-section-id=\"1557\">Setting up the board<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#reading-of-the-pulse-indexes-6\"   data-href=\"#reading-of-the-pulse-indexes-6\" data-sec-counter=\"6\" data-section-id=\"1562\">Reading of the pulse indexes<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#validation-of-the-remote-customer-information-link-3\"   data-href=\"#validation-of-the-remote-customer-information-link-3\" data-sec-counter=\"7\" data-section-id=\"1555\">Validation of the remote customer information link<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#description-of-payloads-3\"   data-href=\"#description-of-payloads-3\" data-sec-counter=\"8\" data-section-id=\"1561\">Description of payloads<\/a><\/li><li class=\"doc-actli\"><a class=\"documentor-menu\" href=\"#contact-74\"   data-href=\"#contact-74\" data-sec-counter=\"9\" data-section-id=\"1554\">Contact<\/a><\/li><\/ol><\/div><\/div><div class=\"doc-sec-container\" id=\"documentor_seccontainer\"><div class=\"doc-sectionwrap\" id=\"dangers-and-warnings-6_wrap\"><div class=\"documentor-section  section-1556\" id=\"dangers-and-warnings-6\" data-section-id=\"1556\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">1.<\/span><span class=\"title-text\">Dangers and warnings<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#dangers-and-warnings-6')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p>The manufacturer cannot be held responsible if the instructions in this manual are not followed.<br \/>\nAny intervention on the product must be carried out by a qualified person.<br \/>\nThe product must be replaced by a qualified person.<br \/>\nThe product must be used in accordance with the specifications in this documentation, otherwise it may cause danger.<br \/>\nNo part of the product should be replaced or removed.<\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"description-and-use-3_wrap\"><div class=\"documentor-section  section-1560\" id=\"description-and-use-3\" data-section-id=\"1560\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">2.<\/span><span class=\"title-text\">Description and use<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#description-and-use-3')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p>A Tyness can be equipped with an additional board for remote customer information link. It has a port for customer teleinformation connection of Enedis meters and two digital inputs.<\/p>\n<p>The TIC port (Teleinformation Customer) is compatible with the following meters: Blue, Linky, yellow, PME-PMI, ICE, and sapphire.<\/p>\n<p>The digital inputs have 3 operating modes:<\/p>\n<ul>\n<li>a pulse counting mode (compatible with water and gas meters)<\/li>\n<li>an input status reading mode<\/li>\n<li>a time counting mode of the active duration of the inputs<\/li>\n<\/ul>\n<p>The board is designed to be installed on\u00a0<span style=\"color: #2aba56;\"><a style=\"color: #2aba56;\" href=\"\/?page_id=1183\">Tyness<\/a>.<\/span><\/p>\n<p>It includes 2 and 3 pole terminal blocks type AVX series 9276. The silk-screen printing on the printed circuit specifies the function of the terminal block.<\/p>\n<p>The board is powered by the Tyness.<\/p>\n<p><span style=\"color: #339966;\"><strong>Reference<\/strong> <\/span><strong>: TYNESS-OPT-TIC (An 80cm RJ45 TIC cable is provided)<\/strong><\/p>\n<p><strong><span style=\"color: #000000;\">This board is compatible with a battery operation of the Tyness via the TYNESS-OPT-PACK-PILE option<\/span><\/strong><\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"technical-features-3_wrap\"><div class=\"documentor-section  section-1559\" id=\"technical-features-3\" data-section-id=\"1559\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">3.<\/span><span class=\"title-text\">Technical features<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#technical-features-3')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><div id=\"footable_parent_1467\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui \">\n                <table data-ninja_table_instance=\"ninja_table_instance_0\" data-footable_id=\"1467\" data-filter-delay=\"1000\" aria-label=\"ict-link-technical-specifications\"            id=\"footable_1467\"\n           data-unique_identifier=\"ninja_table_unique_id_3287166708_1467\"\n           class=\" foo-table ninja_footable foo_table_1467 ninja_table_unique_id_3287166708_1467 ui table  nt_type_ajax_table selectable striped vertical_centered  footable-paging-center ninja_table_search_disabled\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                    <\/colgroup>\n            <\/table>\n    \n    \n    \n<\/div>\n\n<div id=\"footable_parent_1473\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui \">\n                <table data-ninja_table_instance=\"ninja_table_instance_1\" data-footable_id=\"1473\" data-filter-delay=\"1000\" aria-label=\"list-of-tested-counters\"            id=\"footable_1473\"\n           data-unique_identifier=\"ninja_table_unique_id_653032258_1473\"\n           class=\" foo-table ninja_footable foo_table_1473 ninja_table_unique_id_653032258_1473 ui table  nt_type_ajax_table selectable striped vertical_centered  footable-paging-right ninja_table_search_disabled\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                    <\/colgroup>\n            <\/table>\n    \n    \n    \n<\/div>\n\n<div id=\"footable_parent_1485\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui \">\n                <table data-ninja_table_instance=\"ninja_table_instance_2\" data-footable_id=\"1485\" data-filter-delay=\"1000\" aria-label=\"tic-digital-inputs-technical-features\"            id=\"footable_1485\"\n           data-unique_identifier=\"ninja_table_unique_id_3380402336_1485\"\n           class=\" foo-table ninja_footable foo_table_1485 ninja_table_unique_id_3380402336_1485 ui table  nt_type_ajax_table selectable striped vertical_centered  footable-paging-center ninja_table_search_disabled\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                    <\/colgroup>\n            <\/table>\n    \n    \n    \n<\/div>\n\n<p><span style=\"color: #000000;\">Terminal block assignment \u00a0:<\/span><\/p>\n<div id=\"footable_parent_1488\"\n         class=\" footable_parent ninja_table_wrapper loading_ninja_table wp_table_data_press_parent semantic_ui \">\n                <table data-ninja_table_instance=\"ninja_table_instance_3\" data-footable_id=\"1488\" data-filter-delay=\"1000\" aria-label=\"tic-terminal-assignment\"            id=\"footable_1488\"\n           data-unique_identifier=\"ninja_table_unique_id_3965765407_1488\"\n           class=\" foo-table ninja_footable foo_table_1488 ninja_table_unique_id_3965765407_1488 ui table  nt_type_ajax_table selectable striped vertical_centered  footable-paging-right ninja_table_search_disabled\">\n                <colgroup>\n                            <col class=\"ninja_column_0 \">\n                            <col class=\"ninja_column_1 \">\n                    <\/colgroup>\n            <\/table>\n    \n    \n    \n<\/div>\n\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"implementation-and-wiring-14_wrap\"><div class=\"documentor-section  section-1558\" id=\"implementation-and-wiring-14\" data-section-id=\"1558\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">4.<\/span><span class=\"title-text\">Implementation and wiring<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#implementation-and-wiring-14')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10524\" src=\"\/wp-content\/uploads\/Cartes_Tyness_t\u00e9l\u00e9information_client_-_English\/TIC-face-avant.jpg\" alt=\"\" width=\"227\" height=\"252\" \/> \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-10522\" src=\"\/wp-content\/uploads\/Cartes_Tyness_t\u00e9l\u00e9information_client_-_English\/TIC-face-arriere.jpg\" alt=\"\" width=\"149\" height=\"201\" \/><\/p>\n<p><span style=\"text-decoration: underline;\">The Tyness and the card must be powered down.<br \/>\n<strong>Attention:<\/strong><\/span> If the card is to be connected to a PME-PMI meter, the right terminal block must be used and the selection jumper must be placed on the PME-PMI side.<br \/>\nThe card must be installed on the connectors of the EXT.1 or EXT.2 slots of the Tyness<br \/>\nThe input wires must be inserted into the terminal blocks as shown below.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8599 size-full\" src=\"\/wp-content\/uploads\/Cartes_Tyness_t\u00e9l\u00e9information_client_-_English\/Capture-d\u2019\u00e9cran-2019-07-26-\u00e0-13.40.55.png\" alt=\"\" width=\"1365\" height=\"167\" \/><\/p>\n<p>In order to remove a wire, you must first insert a fine tool into the opening above the wire as shown below. This will release the wire.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-8600 aligncenter\" src=\"\/wp-content\/uploads\/Cartes_Tyness_t\u00e9l\u00e9information_client_-_English\/Capture-d\u2019\u00e9cran-2019-07-26-\u00e0-13.41.46.png\" alt=\"\" width=\"324\" height=\"128\" \/><\/p>\n<p><strong>Wiring of the RJ45 TIC cable of an Enedis meter<\/strong><\/p>\n<p>Pins 4 and 6 must be used. The Enedis meters are not polarized except for the SME-SMI meters.<\/p>\n<p>In this case:<br \/>\nPin 4 must be connected to GND<br \/>\nPin 6 must be connected to TX<\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"setting-up-the-board-3_wrap\"><div class=\"documentor-section  section-1557\" id=\"setting-up-the-board-3\" data-section-id=\"1557\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">5.<\/span><span class=\"title-text\">Setting up the board<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#setting-up-the-board-3')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p>The board is set up using the Configurator software.<br \/>\nAlways use the latest version of Configurator and check that your Tyness<br \/>\nhas the latest firmware version. Update if necessary.<\/p>\n<p>1 &#8211; Click on \u201cConfig\u201d on the pulse card<br \/>\n2 &#8211; In the \u201cRefresh frequency\u201d box, define the data transmission period.<\/p>\n<ul>\n<li>If a digital input is configured for \u201cImpulse and cycle capture\u201d (cycle time measurement), select the number of rising edges per cycle..<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4710\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112932-1024x608.png\" alt=\"\" width=\"1024\" height=\"608\" srcset=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112932-1024x608.png 1024w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112932-300x178.png 300w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112932-150x89.png 150w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112932-768x456.png 768w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112932.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>3 &#8211; In the \u201cPulse channels\u201d insert, define which pulse inputs will be active.<br \/>\nTo do so, click on 1 and\/or 2<\/p>\n<ul>\n<li>Define the operating mode for each input: \u201cMode\u201d insert<br \/>\nImpulse: returns the index of the number of pulses counted since product start-up.<br \/>\nproduct.<br \/>\nInput: returns the state of the input at the time the frame is sent (voltage detected<br \/>\nor not)<br \/>\nTime count: returns the duration during which voltage has been detected on the input<br \/>\nsince product start-up.<br \/>\nImpulse and cycle capture: returns the index of the number of pulses counted since the product was<br \/>\nas well as the time since the previous pulse. The \u201cpulse per capture cycle\u201d option lets you measure the time since a larger number of pulses.<\/li>\n<\/ul>\n<p class=\"aligncenter size-large wp-image-4710\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4711\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112936-1024x608.png\" alt=\"\" width=\"1024\" height=\"608\" srcset=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112936-1024x608.png 1024w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112936-300x178.png 300w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112936-150x89.png 150w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112936-768x456.png 768w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-112936.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>4 &#8211; \u201cTic channel\u201d insert<\/p>\n<ul>\n<li>Baudrate selects the speed of the teletransmission link.<\/li>\n<li>The \u201cReverse polarity\u201d tick allows you to reverse the polarity of the tele-information link. This tick is only useful for SME-SMI meters.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4712\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113001-1024x608.png\" alt=\"\" width=\"1024\" height=\"608\" srcset=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113001-1024x608.png 1024w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113001-300x178.png 300w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113001-150x89.png 150w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113001-768x456.png 768w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113001.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>5 &#8211; The \u201cTest tic channel\u201d section checks that communication with the counter is correctly established. See the \u201cTic debug\u201d section of this documentation.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4713\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-1024x608.png\" alt=\"\" width=\"1024\" height=\"608\" srcset=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-1024x608.png 1024w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-300x178.png 300w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-150x89.png 150w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-768x456.png 768w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>6 &#8211; Once all values have been entered, validate by clicking on \u201cSave\u201d.<\/p>\n<p>If the operation was successful, a window displays \u201coperation successfull\u201d. Confirm by clicking on OK.<\/p>\n<p>Your card is now ready for use.<\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"reading-of-the-pulse-indexes-6_wrap\"><div class=\"documentor-section  section-1562\" id=\"reading-of-the-pulse-indexes-6\" data-section-id=\"1562\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">6.<\/span><span class=\"title-text\">Reading of the pulse indexes<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#reading-of-the-pulse-indexes-6')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p>It is possible to read with the Configurator software the number of pulses counted by the Tyness.<\/p>\n<p>To do so, you can check values on the left menu by selecting the board.<\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"validation-of-the-remote-customer-information-link-3_wrap\"><div class=\"documentor-section  section-1555\" id=\"validation-of-the-remote-customer-information-link-3\" data-section-id=\"1555\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">7.<\/span><span class=\"title-text\">Validation of the remote customer information link<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#validation-of-the-remote-customer-information-link-3')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p>The Tic debug allows to validate the communication between the Tyness and the electric meter.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-4713\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-1024x608.png\" alt=\"\" width=\"1024\" height=\"608\" srcset=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-1024x608.png 1024w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-300x178.png 300w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-150x89.png 150w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008-768x456.png 768w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/Capture-decran-2024-07-26-113008.png 1202w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>1 &#8211; Click on the &#8220;Start\/Stop&#8221; button to start the diagnosis.<\/p>\n<p>2 &#8211; The &#8220;return&#8221; button allows to return to the previous menu<\/p>\n<p>3 &#8211; The result of the analysis is displayed here. If the text is green, the link is correctly established.<\/p>\n<p>4 &#8211; This section displays the raw information received by the Tyness.<\/p>\n<p><strong>Diagnosis of error messages:<\/strong><\/p>\n<p>&#8220;Tic link faulty&#8221;: The meter messages are not readable. Check the communication speed and for a SME-SMI meter the polarity of the Tic.<\/p>\n<p>&#8220;No meter&#8221;: No signal is received from the meter. It is necessary to check the wiring.<\/p>\n<p>&#8220;Unknown counter&#8221; or &#8220;Counter error&#8221;: The link is successfully established, but the counter is not recognized.<br \/>\nCheck the wiring and then contact our technical service with the counter reference and a copy of the messages displayed in the text field.<br \/>\nWe will make an update as soon as possible to add this counter to our compatibility list.<\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"description-of-payloads-3_wrap\"><div class=\"documentor-section  section-1561\" id=\"description-of-payloads-3\" data-section-id=\"1561\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">8.<\/span><span class=\"title-text\">Description of payloads<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#description-of-payloads-3')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p>The description of the radio exchange format is available on request.<\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-sectionwrap\" id=\"contact-74_wrap\"><div class=\"documentor-section  section-1554\" id=\"contact-74\" data-section-id=\"1554\"><h3 class=\"doc-sec-title\" > <span class=\"doc-sec-count\" style=\"display:inline-block\">9.<\/span><span class=\"title-text\">Contact<\/span> <span class=\"doc-sec-link doc-noprint\" onclick=\"prompt('Press Ctrl + C, then Enter to copy to clipboard','https:\/\/ewattch-documentation.com\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F1201#contact-74')\">#<\/span> <div class=\"documentor-social doc-noprint\"><\/div><\/h3><div class=\"doc-sec-content\" ><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-4548\" src=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/ewattch-rvb-300x56-1-300x55.png\" alt=\"\" width=\"300\" height=\"55\" srcset=\"https:\/\/ewattch-documentation.com\/wp-content\/uploads\/ewattch-rvb-300x56-1-300x55.png 300w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/ewattch-rvb-300x56-1-150x28.png 150w, https:\/\/ewattch-documentation.com\/wp-content\/uploads\/ewattch-rvb-300x56-1.png 460w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p style=\"text-align: center;\">13, Rue Maurice Jeandon<br \/>\n88100 Saint-Di\u00e9 des Vosges<br \/>\nFRANCE<br \/>\nsales@ewattch.com<br \/>\n+33(0)3.29.57.75.97<br \/>\n<a href=\"http:\/\/www.ewattch.com\"><span style=\"color: #2aba56;\"><strong>www.ewattch.com<\/strong><\/span><\/a><\/p>\n<\/div><div class=\"documentor-help\"><span class=\"doc-noprint doc-feedback\"><img src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/feedback.png width=\"16\" height=\"16\" \/>\u00c9tait\n-\nce\n\u00a0\nutile\n\u00a0\n?<\/span>\n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"positive-feedback\" href=\"#\" > Oui <\/a><\/span> \n\t\t\t\t\t\t<span class=\"doc-noprint\"><a class=\"negative-feedback\" href=\"#\" > Pas <\/a><\/span><span class=\"doc-noprint doc_sedit\"><a title=\"Give suggestion\" href=\"#sugestedit_popup169\" rel=\"leanModal\" class=\"spopupopen\" >\n\t\t\t\t\t\t<span><img height=\"15\" width=\"15\" src=https:\/\/ewattch-documentation.com\/wp-content\/plugins\/documentor\/skins\/default\/images\/edit.png><\/span>Sugg\u00e9rer\n\u00a0de\u00a0\nmodifier <\/a><\/span><div class=\"negative-feedbackform doc-noprint\">\n\t\t\t\t\t<\/div><div class=\"feedback-msg doc-noprint\"><\/div><\/div><\/div><\/div><!--.\/doc-sectionwrap--><div class=\"doc-credits\">Help Guide Powered by <a 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id=\"documentor-169-end\"><\/div>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; enable_grid_lines=&#8221;&#8221;][vc_column][vc_row_inner enable_grid_lines=&#8221;&#8221;][vc_column_inner][vc_column_text] Board Tyness customer tele information [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;40px&#8221;][\/vc_column][\/vc_row][vc_row enable_grid_lines=&#8221;&#8221;][vc_column][vc_empty_space 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